FREQUENTLY ASKED QUESTIONS

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General Topics


The 12th Man Foundation offers several membership options. Click HERE to join now!

Yes, however, priority points earned by company membership expire after 10 years.

The easiest way to update your information is to log in to your account and edit your profile. If you prefer, you may call us at 888-826-1284 or send a written request via email, fax or mail. Please be sure to include your donor number on your correspondence. Click here for our contact information.

Yes. Gifts to the Foundation may qualify you for recognition at certain levels with benefits. Please explore our Membership & Giving options.

Texas A&M Athletics is 100% self-supporting, so all private gifts contribute directly to the needs of our student-athletes, coaches and staff. The Athletics Department receives no funding from the State of Texas. Gifts to the 12th Man Foundation are used to fund A&M Athletics’ needs. The Foundation provides a venue through which loyal former students, fans and friends can give financial support to the Athletics Department and receive tax benefits as allowed by the IRS. Private support enables A&M Athletics to increase its standing, in both athletics and academics, over competing universities beyond what can be accomplished with annual revenue from ticket sales, media rights and other licensing agreements.

• Contributions to the 12th Man Foundation benefit Aggie student-athletes in every sports program through scholarships, construction and maintenance of facilities and programs that enhance academic, athletic and life skills.

No. Donations received are used to support Texas A&M Athletics and cannot be refunded.

Priority Points


The Aggie Access 12th Man Priority Point Program is a system developed and used by the 12th Man Foundation to allocate certain tickets, parking passes and other benefits based on giving to the 12th Man Foundation.

The Aggie Access 12th Man Priority Points Program is designed to further recognize our donors' commitment to Aggie Athletics, honoring and rewarding their generous financial support and passion over the years. The program encourages consistency and transparency in the allocation of donor benefits by assigning point values to several categories of giving to the Foundation. Put simply, the higher a donor's priority point total or rank, the better access they will have to preferred seating, parking and other benefits offered by the 12th Man Foundation. For a list of these benefits, click here.

Priority points are awarded as described here.

The account holder who purchases season tickets from the 12th Man Foundation receives all priority points associated with season ticket purchases under their account. The Foundation strongly encourages each donor and season ticket holder to create his or her own Foundation account.

Yes, new season ticket requests for all ticketed sports will be evaluated using priority points. Current 12th Man Foundation donors are able to use accrued priority points to request available season tickets to football, baseball and all other season ticketed sports provided they meet the donation guidelines for that sport.

Yes. Priority points will be accrued for all past giving, as defined by the Aggie Access policies. However, points for consecutive years of giving will not accrue and will start over once you rejoin the Foundation with a current gift or pledge.

Tickets & Parking


Tickets for Texas A&M athletic events can be purchased from the 12th Man Foundation by clicking HERE. To purchase in person, please visit our Box Office at the north end zone of Kyle Field, Monday-Friday from 8 am – 5 pm (excluding holidays).

Tickets can be delivered to you three ways:

  • Mail
  • Will Call - by presenting a valid form of photo ID
  • Digitally - Click HERE to learn more about digital tickets.

Ticket transfers are free of charge using your 12th Man Foundation account. Click HERE to learn more about digital tickets.

Per SEC rules, no re-entry is allowed to athletic events.

For football games at Kyle Field, everyone regardless of age needs a ticket for admittance. For all other ticketed events, children under two are admitted free in general admission areas only. Everyone needs a ticket in reserved areas.

There is a charge to park for football, men’s basketball and baseball games. Click here to explore parking options for all athletic events.

Donations & Tax Information


There are multiple ways to make an impact for Texas A&M Athletics with a contribution to the 12th Man Foundation. These include credit card, eCheck, cash, check, corporate matching gift, stock transfer, planned gift, assignment of royalty ownership and donation of royalties, real estate and other assets.

For more information on each of these ways to give, CLICK HERE

The Foundation mails a summary statement at the beginning of each year.

The 12th Man Foundation is a Section 501(c)(3) charitable organization. Philanthropic donations that are not tied to ticket purchases may be deductible for federal income tax purposes. Donors should consult their tax advisor to determine the deductibility of their gift. The Foundation will provide a tax receipt at the beginning of each year.

Your gift is used to fund student-athlete scholarship costs, new facilities, facility upgrades, athletic programs and general operating budget needs. Your passion and financial support are critical to the success of the Texas A&M Athletics and our student-athletes.

NCAA


As a member of the 12th Man Foundation, you meet this definition and are considered an Athletics Representative by the NCAA. You are required to comply with the NCAA’s rules and regulations governing relationships with Aggie prospective and current student-athletes. Please click here and review the Fans & Boosters section to learn more about these regulations and your responsibilities as an Aggie fan.

If you have any questions about this information or any NCAA regulation, please contact Texas A&M Athletics Compliance at 979-845-1904 or compliance@athletics.tamu.edu.

Other FAQ's


2020 Spring Sport Season Ticket Renewals FAQs

Baseball, Softball, Tennis and Track & Field Season Ticket Renewals General FAQ’s

Go to www.12thmanfoundation.com, select “Login” in the upper right corner, and enter your account number and password. After logging in, select “Season Renewals” under the maroon “My Tickets” section. If this is your first time to log in, you will be required to activate your account with a personal PIN number. Please contact the 12th Man Foundation staff at 888-99-AGGIE (24443) for assistance.

Please click “Forgot password?” on the login screen. If you do not know the email address on your account, please contact the 12th Man Foundation staff at 888-99-AGGIE (24443).

Please click “Forgot password?” to retrieve your password. If you do not know the email address on your account, please contact the 12th Man Foundation staff at 888-99-AGGIE (24443).

If you have not linked your account and need the PIN to activate, please contact the 12th Man Foundation staff at 888-99-AGGIE (24443).

Yes, you may come to the 12th Man Foundation offices for assistance with your 2020 ticket renewal. Our offices are located on the north end of Kyle Field and open from 8 a.m. – 5 p.m. Monday thru Friday.

Please notify the ticket office of your ADA needs by emailing customersupport@12thmanfoundation.com.

ELIGIBILITY:

People with mobility disabilities who require accessible seating because of their disability are permitted to purchase tickets for accessible seats. This group includes people who use wheelchairs, those who use other mobility devices, and people who cannot climb steps or walk long distances because of significant arthritis or severe respiratory, circulatory, or cardiac conditions. Individuals who, because of their disability, cannot sit in a straight-back chair or those whose service dogs cannot fit under a non-accessible seat or lie safely in the aisle are also permitted to purchase accessible seats. Tickets for accessible seats may be sold to individuals who require accessible seating themselves or to someone purchasing on their behalf. Under Federal Law, people with disabilities who do not require the specific features of accessible seating but merely have a preference for them are not entitled to purchase accessible seats.

ATTESTATION:

For series of events tickets, purchasers may be asked to attest in writing that they require, or are purchasing tickets for someone who requires, the features of an accessible seat. Venues may also mark tickets to clearly identify that they are for accessible seats. Some venues include on tickets for accessible seats a message stating that, if the user of the ticket does not need the specific features of the accessible seat, the venue may require the ticket holder to move to a different, non-accessible seating location.

Renewals begin October 15, 2019 and will conclude on November 5, 2019.

In order to drop season tickets or parking you must call the 12th Man Foundation at 888-99-AGGIE (24443) and speak with a representative.

Baseball:

To review any available seat inventory and possibly change the location of your season tickets you must opt into the seat selection process by checking the box on your renewal. After renewals are completed you will receive a seat selection appointment and information about the process. Appointment times are assigned based on priority point ranking as of November 5, 2019.

Softball / Track & Field:

Seating requests can be made in the Comments section on the renewal form. Please be as specific as possible regarding your request. Requests will be reviewed according to priority point ranking and availability. Your seating will remain the same if your request cannot be accommodated.

Tennis:

There is no option to relocate tickets for Tennis. All seats are in the Stadium Club and are general admission.

The relocation process will occur in December and appointments will be assigned in order of priority point rank as of November 5, 2019. If, at your selection appointment time, you do not find other seats, you will retain your original seats.

Baseball:

In late November seat relocation and new seat selection appointment times as well as instructions for accessing the system will be sent via email If you do not receive any correspondence, please contact the 12th Man Foundation staff at 888-99-AGGIE (24443).

  1. You will be able to access the system to view available inventory 30 minutes prior to your appointment time. You will not be able to view inventory prior to this time; you will not be permitted to access the system after your appointment time concludes.
  2. If you miss your appointment time, you forfeit your opportunity to participate in the process.
  3. If you opt to participate in the process but later change your mind, you may simply skip your appointment time. You will retain your original seats.
  4. If you opt to participate and log-in at your appointment time and then decide to keep your original seats, you may simply exit the seat selection system without confirming a change in seats. You will retain your original seats.

Softball / Track & Field:

Seating requests can be made in the Comments section on the renewal form. Please be as specific as possible regarding your request. Requests will be reviewed according to priority point ranking. Your seating will remain the same if your request cannot be accommodated.

Tennis:

Relocation and new seat selection are not applicable for Tennis. Season tickets are in the Stadium Club only and are general admission.

Baseball / Softball / Track & Field:

You may have your tickets delivered to you digitally or via mail. For more information on digital ticketing please see below.

Tennis:

Tennis tickets are credentials that are worn for each match. Delivery is by mail only.

For comprehensive information on digital ticketing including transferring tickets, digital wallets, selling tickets and more please visit www.12thMan.com/DigitalTickets.

Individual game tickets sale dates are not yet published. Information will be available at a later date and communicated to 12th Man Foundation members via email.

The priority point deadline for seat selection appointments will be November 5, 2019.

Yes. If you would like to use multiple forms of payment for your renewal, please call the 12th Man Foundation at 888-99-AGGIE (24443) and speak with a representative.

If you would like to have your renewal mailed to you, please contact the 12th Man Foundation by emailing customersupport@12thmanfoundation.com or by calling 888-99-AGGIE (24443).

You may pay online by credit card (American Express, Discover, MasterCard, Visa), and personal bank account.

Through your thoughtfulness and generosity when choosing your method of payment, the 12th Man Foundation has been able to greatly reduced credit card transaction fees paid on donations made in support of our mission of funding scholarships, programs and facilities in support of championship athletics. Please consider one of the options below to ensure your donation makes the biggest possible impact on Texas A&M's student-athletes:

  • Pay by bank draft instead of credit card, which significantly reduces fees.
  • Pay by credit card and contribute an extra two percent donation to cover the credit card fees.
  • Pay by credit card and choose not to contribute an extra two percent to cover the credit card fees.

You may call the 12th Man Foundation offices at 888-99-AGGIE (24443) or you may email customersupport@12thmanfoundation.com.

Baseball Specific Renewal Questions:

You may request additional season tickets, but only if you currently have less than four (4). To do so simply opt into the “seat relocation” process during your renewal. Once you have received and logged into your relocation appointment time you may add additional available seats as long as your total season ticket count in your cart does not exceed four (4) seats. Due to high demand for baseball season tickets, if you currently have four (4) or more season tickets you will not be able to request additional tickets.

We anticipate 100% renewal of premium baseball tickets. You may however express interest by contacting Britton Douglass via email at britton@12thmanfoundation.com. You will only be contacted should something become available based upon your priority point status as of November 5, 2019.

You may purchase parking for a cost of $180.00. Parking will not be allocated at the time of renewal and will be assigned at a later date based upon priority points and availability as of November 5, 2019. The two possible lots are Blue Bell Lot and Reed Arena.

You have the option to select ADA parking on the online renewal form.
Important* If you select ADA parking, you will be required to provide your state issued ADA parking permit number, expiration date, and permit holder name. This information may be validated before an ADA season parking permit is issued.

Softball Specific Renewal Questions:

Yes, you may request additional Softball season tickets through your renewal application.

You may request season tickets by clicking here. Seat locations will be allocated at a later date based upon priority point ranking and availability.

We anticipate 100% renewal of premium softball tickets. You may however express interest by contacting Britton Douglass via email at britton@12thmanfoundation.com. You will only be contacted should something become available based upon your priority point status as of November 5, 2019.

Tennis Specific Renewal Questions:

Yes, you may request additional Stadium Club tickets through your renewal application.

Admission to tennis is free, however if you are interested in Stadium Club season tickets you may do so by clicking here.

No, there is no season long parking for Tennis. Tennis event parking information is available on the Parking and Transportation website. For more information please click here.

Track & Field Specific Renewal Questions:

You may request additional Track & Field season tickets through your renewal application.

You may request season tickets by clicking here. Seat locations will be allocated at a later date based upon priority point ranking and availability.

No, there is no season long parking for Track & Field. Track & Field event parking information is available on the Parking and Transportation website. For more information please click here.

12TH MAN FOUNDATION

The official source for Texas A&M Athletics tickets.


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